PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Air
easyJet passengers can now book a pet sitter along with their flight
Lufthansa adds new and improved services in lounges
KLM introduces films with audio description for blind and visually impaired passengers
Ukraine airports starts gathering biometric data from foreigners
Air New Zealand to trial translation technology
KLM use of artificial intelligence to answer passenger queries
British Airways trials biometric boarding at Los Angeles
Vienna International Airport installs ABC eGates from secunet
KLM adds its service bot to Google Home
Haneda displays the robots on trial for Tokyo2020
Singapore Airlines launches chatbot to help passengers with pre-flight queries
Amsterdam Schiphol lets passengers book security time slots
Air Canada opens new lounge at Toronto Pearson
QANTAS opens new London Heathrow lounge
SkyTeam brings virtual cinema to Dubai lounge
Air New Zealand experiments with blockchain technology
Finnair starts flight ticket sales directly via WeChat Pay in China
Saudia offers inflight Wi-Fi across its network
