PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Air
Kansai Airport to trial KATE the roaming self check-in kiosk
British Airways starts Wi-Fi on some longhaul flights
Lufthansa adds auto check-in for flights within Schengen
Tanzania introduces facial biometrics at immigration for two airports
Hamburg Airport launches new self bag drop kiosks
South Korean airports to use biometric identification for domestic flights
Lufthansa makes SmartDepart permanent from Munich Terminal 2
Soekarno–Hatta trials self bag drop
Aruba trials US Pre Clearance using facial recognition
S7 Airlines uses staff to make flight check-in quicker
HNA Group select Thales IFE for 59 new aircraft
Bergen Airport introduces queue management technology
easyJet passengers can now book a pet sitter along with their flight
Lufthansa adds new and improved services in lounges
KLM introduces films with audio description for blind and visually impaired passengers
Ukraine airports starts gathering biometric data from foreigners
Air New Zealand to trial translation technology
KLM use of artificial intelligence to answer passenger queries
