![Virgin Australia Alexa](https://www.passengerselfservice.com/wp-content/uploads/Virgin-Australia-Alexa.jpg)
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
PASSENGER SELF SERVICE
SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL
New technology
![Virgin Australia Alexa](https://www.passengerselfservice.com/wp-content/uploads/Virgin-Australia-Alexa.jpg)
![KLM AR hand baggage check](https://www.passengerselfservice.com/wp-content/uploads/KLM-AR-hand-baggage-check.jpg)
KLM passengers can check hand baggage size via Messenger
![Malaysia Airlines MHchat](https://www.passengerselfservice.com/wp-content/uploads/Malaysia-Airlines-MHchat-1.jpg)
Malaysia Airlines unveils new flight booking chatbot
![Delta pax using facial recognition](https://www.passengerselfservice.com/wp-content/uploads/Delta-pax-using-facial-recognition.jpg)
Delta to launch first biometric terminal in the U.S.
![Dulles biometric exit](https://www.passengerselfservice.com/wp-content/uploads/Dulles-biometric-exit-1.png)
Washington Dulles unveils new biometric exit boarding system
![People walking at airport](https://www.passengerselfservice.com/wp-content/uploads/People-walking-at-airport.jpg)
Aberdeen Airport testing VR app for passengers with hidden disabilities
![Westjet 737 Next Gen](https://www.passengerselfservice.com/wp-content/uploads/WestJet-Boeing-737-Next-Gen.jpg)
WestJet launches AI chatbot, called Juliet
![KLM Care-E robot](https://www.passengerselfservice.com/wp-content/uploads/KLM-Care-E-robot-9.png)
KLM trials robot that takes your hand bags to the gate
![SITA Smart Path](https://www.passengerselfservice.com/wp-content/uploads/SITA-Smart-Path-1.jpg)
Orlando Airport chooses SITA to implement 100% biometric exit
![Air France Amazon Alexa](https://www.passengerselfservice.com/wp-content/uploads/Air-France-Amazon-Alexa-1.jpg)
Air France passengers can ask Amazon Alexa for flight information
![Buenos Aires ABC eGate](https://www.passengerselfservice.com/wp-content/uploads/Buenos-Aires-ABC-eGate.png)
Buenos Aires International Airport launches Automated Border Control
![Mexico ABC kiosks](https://www.passengerselfservice.com/wp-content/uploads/Mexico-ABC-kiosks-1.jpg)
Mexico introduces Automated Border Control kiosks at 3 airports
![Emirates headsets in lounge](https://www.passengerselfservice.com/wp-content/uploads/Emirates-headsets-in-lounge-2.jpg)
Emirates trials virtual reality headsets in its Dubai lounges
![Sea-Tac Airport ticketing area](https://www.passengerselfservice.com/wp-content/uploads/Sea-Tac-Airport.jpg)
Sea-Tac Airport launches assistive technology for blind and low vision passengers
![Lufthansa-biometric-trial-at-LAX.](https://www.passengerselfservice.com/wp-content/uploads/Lufthansa-biometric-trial-at-LAX.jpg)
Lufthansa begins biometric boarding at LAX
![Auckland Airport digital employee](https://www.passengerselfservice.com/wp-content/uploads/Auckland-digital-employee.png)
Auckland Airport hires its first digital employee
![British Airways biometric boarding at Orlando](https://www.passengerselfservice.com/wp-content/uploads/British-Airways-biometric-boarding-at-Orlando.jpg)
British Airways now using facial recognition biometrics at 4 U.S. airports
![Vision-Box Australia ABC egates](https://www.passengerselfservice.com/wp-content/uploads/Vision-Box-Australia.jpg)
Sydney to start trial of facial recognition to (almost) replace passports
![LAX facial recognition](https://www.passengerselfservice.com/wp-content/uploads/LAX-facial-recognition.jpg)
TSA testing facial facial recognition at LAX
![Josie Pepper robot at Munich Airport](https://www.passengerselfservice.com/wp-content/uploads/Josie-Pepper-robot-at-Munich.jpg)