PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Pre-trip

Star Alliance Common Bag Drop at NRT

Star Alliance Common Bag Drop at Tokyo Narita

January 5, 2012

SIA kiosk check-in

Singapore Airlines stops using self-service check-in kiosks at Changi Airport

December 13, 2011

Common Use Self-Boarding to be introduced at Vienna

December 9, 2011

easyJet

easyJet introduces ‘Speedy Booking’ mobile app

December 9, 2011

John Wayne CUSS kiosk

John Wayne Terminal C opens with 48 CUSS kiosks from NCR

November 30, 2011

QANTAS hand written boarding pass

AMADEUS check-in system has more major outages

November 30, 2011

Continental Airlines check-in kio

Man punches check-in kiosk

November 26, 2011

Fake Boarding Pass

Gang used fake boarding passes to dodge airport security

September 16, 2011

IER 918 CUSS kiosk

Air Canada introduces CUSS kiosks at Paris Charles de Gaulle Airport

September 16, 2011

US Airways introduces NCR mobile boarding pass

September 13, 2011

CUSS kiosks introduced at Taiwan Taoyuan Airport

September 5, 2011