PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Archives
Self-service kiosk check-in introduced at Malta
Iberia now offers GSM and Wi-Fi on Americas routes
Air France NFC boarding pass trial at Toulouse
Free airport Wi-Fi – Frankfurt offers unlimited free internet access
Heathrow baggage problems – passengers still waiting for bags
Free Wi-Fi for passengers coming to four PANYNJ airports this year
Self print bag tag now available for Iberia Latin America flights
Automated passport control kiosks arrive in Newark
KLM mocking tweet offends Mexico, airline forced to apologise
Automated Border Control at Madrid and Barcelona updated
All of UK to benefit from new London hub airport
Automated border control supported by majority
Automated Border Control Gates for Europe (ABC4EU) led by Indra
CLEAR biometric security fast-pass at Las Vegas in summer 2014
Passenger Experience can be improved using IT – IATA DG
TSA PRE application centres open at Orlando and St Louis
Copenhagen Airport positive results from Google Glass trial
Automated passport control at Miami now for Visa Waiver countries
Heathrow Won’t Listen wins ‘NO IFS; NO BUTS’
US Customs and Border Protection to open biometric test facility
Oslo Airport sets up self-service wayfinding kiosks
Automated border control coming soon at Guarulhos in São Paulo
