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PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

baggage

United sells home baggage delivery

New baggage delivery service launched by United

  • January 12, 2013
Star Alliance Common Bag Drop at NRT

Star Alliance Common Bag Drop at Tokyo Narita

  • January 5, 2012
QANTAS hand written boarding pass

AMADEUS check-in system has more major outages

  • November 30, 2011

Amadeus and SITA to bring real-time baggage tracking to passengers

  • September 9, 2011
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Top Stories

Etihad Airways A320

Etihad deploys wireless IFE onboard on ten A320s

New Baggage Service Centre at Dubai Terminal 2

New Baggage Service Centre at Dubai Terminal 2

Croatia Airlines Airbus A220

Croatia Airlines receives its first Airbus A220

Alaska Airlines self bag drop SFO

Alaska Airlines new self bag drop at San Francisco Harvey Milk

Wizz Air A321 in new livery

Wizz Air adds new feature to Amelia, its Virtual Customer Service Assistant

CLEAR kiosk

CLEAR offers TSA PreCheck enrollment at 7 more airports

Air India A350

Air India launches bag tracking via its app and website

BER Biometrics

Berlin Brandenburg offers new facial recognition service

Air New Zealand Boeing 787 in flight

TSA PreCheck program adds four new airlines

ADR Digiport

Aeroporti di Roma launches chatbot and smart boarding

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TRENDING

First SWISS Airbus A350 makes its first passenger flight
Riyadh Air Boeing 787-9
Riyadh Air makes inaugural flight but without commercial passengers
IAG airlines
IAG to provide Starlink Wi-Fi on all 5 airlines
Ryanair scraps paper boarding passes
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