Gogo gets ok for Ku 747-400 connectivity
Gogo plans to offer the service by the first quarter of 2014.
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Wayfinding at Congonhas with Google Street View
Congonhas is the first airport in South America to use Street View.
KLM customer service using Twitter and Facebook
KLM to show response times for Facebook and Twitter accounts.
British Airways billboards show actual flight overhead
Digital billboards identify the BA plane overhead.
Miami adds 36 automated border control kiosks
MIA is the latest US airport to implement passport control kiosks.
Geneva introduces self bagdrop from Type22
Trend for self bagdrop continues with new units at Geneva.
Copenhagen introduces self bagdrops
Self-service bag drops is popular in Copenhagen.
Survey: strong demand in Middle East for in-flight Wi-Fi
Passengers inflight wifi needs are similar to home.
Morph: Could passenger size determine price?
Passenger size could determine seat price.
Airports to invest $6 billion in IT in 2013
SITA IT Trends Survey says airports will spend $6 billion on IT.
Passbook Mobile Boarding Pass on Cathay
Cathay passengers can get their mobile boarding pass through Passbook.
Morpho to make boarding as easy as a phone call
eID system combines smartphone, biometric and NFC technology.
London Britannia Airport plans unveiled
London Britannia Airport would cost $75.6 and could be built within seven years.
Wayfind at Gatwick with Google Streetview
Google Streetview is available for all public areas at Gatwick.
Cleveland Hopkins offers in-airport TV with ClearVision
ClearVision will be available at CLE in early 2014.
24 Vision-Box ABC eGates at Lisbon’s newest terminal
Vision-Box has equipped the newest terminal at Lisbon airport with the latest version of its ABC eGate.
American gets FAA approval for gate to gate PEDs
American Airlines passengers will be able to use PEDs from gate to gate.
Etihad adds live sport channels to IFE
Etihad is introducing 8 live tv channels broadcasting live news and sport.
Alaska Airlines increases minimum check-in time
Alaska Airlines is increasing minimum check-in time on most domestic flights from 30 to 40 minutes prior to departure.
IATA wants to deliver more value for passengers
IATA calls on all stakeholders to work together to deliver greater value to passengers.
