Air Nostrum to add inflight entertainment to its entire fleet
The first CRJ aircraft equipped with the new system will take off this April
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Marseilles Provence Airport introduces self bag drop
2 units now in use by Air Corsica, 6 more on the way
Sydney to start trial of facial recognition to (almost) replace passports
Qantas passengers can 'register' to take part in the trial
Amsterdam Schiphol starts trial of food delivery to the gate
Trial is at Pier E until the end of March
TSA testing facial facial recognition at LAX
Trial is for a few hours each day and lasts 3 weeks
Aeromexico to install 2Ku on additional Boeing 737-800 aircraft
9 more 737-800 to get 2Ku, making a total of 29
Munich Airport and Lufthansa testing Josie Pepper the information robot
"Josie Pepper" to provide information to passengers
Air New Zealand’s emoji travel tips
Allows passengers to explore the best New Zealand has to offer using emojis
Houston airports helps vision-impaired passengers
Houston’s airports now more accessible for blind and low vision passengers
Jetstar’s chatbot, Jess, is now on Facebook Messenger
Two thirds of Jetstar passengers use Facebook to ask about bookings
Cairo International Airport to install new high speed passport readers
New readers from Gemalto will enable faster arrivals process
Finnair to offer digital newspapers on its long-haul flights
Discontinues paper newspapers
Dubai introduces new ABC eGates at Terminal 1
20 additional ABC eGates at Dubai International Airport Terminal 1
Gold Coast Airport to introduce passenger tracking
Ceiling mounted sensors will count and track passengers anonymously
AirAsia starts boarding with facial recognition at Senai
The airport has 1 enrollment kiosk and 3 boarding gates
Kenya Airways picks Panasonic IFE for 24 aircraft
Agreement is for 24 of Kenya Airways narrowbody and widebody aircraft
Singapore Airlines digital wallet for frequent flyers
Airline loyalty digital wallet will be blockchain-based
Garuda Indonesia selectsThales AVANT IFE for A330neo
Garuda expects to take delivery of the A330neos in 2019
Auckland Airport uses real-time city traffic data to smooth passenger flow
Combined passenger-flow and road-traffic data to improve flow
Saudia now allows check-in 48 hours in advance
Online check-in available up to 48hrs before departure for bookings made through SAUDIA’s electronic channels
