Kansai Airport to trial KATE the roaming self check-in kiosk
2 robotic kiosks on trial in Terminal 1 between 05 and 28 February
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
British Airways starts Wi-Fi on some longhaul flights
The airline will connect 118 of its long haul aircraft over the next two years
Lufthansa adds auto check-in for flights within Schengen
The service is now available for all flights within the Schengen area
First ever border control kiosks installed on passenger cruise ship
Ferries del Caribe’s MV Kydon cruise ship uses border control kiosks from Vancouver International Airport’s (YVR) Innovative Travel Solutions (ITS)
Tanzania introduces facial biometrics at immigration for two airports
Enhances border security at two of it busiest airports
Hamburg Airport launches new self bag drop kiosks
Kiosks currently used by Air France, KLM and easyJet
South Korean airports to use biometric identification for domestic flights
Passengers register their ID and fingerprint of palm vein to use the system
Lufthansa makes SmartDepart permanent from Munich Terminal 2
Follows successful trial that started in July 2017
Soekarno–Hatta trials self bag drop
Passengers of Batik Air and Citilink can use the new service
Aruba trials US Pre Clearance using facial recognition
Test on daily Delta flight to John F. Kennedy International Airport
S7 Airlines uses staff to make flight check-in quicker
S& staff uses mobile devices to check-in staff
HNA Group select Thales IFE for 59 new aircraft
Thales will equip 42 A330 and 17 A350 XWB aircraft with its AVANT IFE solution
Bergen Airport introduces queue management technology
Uses Blip Track to predict where and how long queues will be
Klook launches Mobile Pass for the Hong Kong Airport Express train
Offers passengers a more convenient way to access Hong Kong Airport Express
easyJet passengers can now book a pet sitter along with their flight
easyJet survey shows most pet owners would travel more if they had better pet care
Lufthansa adds new and improved services in lounges
The content adapts to the respective lounge location
KLM introduces films with audio description for blind and visually impaired passengers
Ensures that blind and visually impaired passengers can also enjoy films during their flight
Ukraine airports starts gathering biometric data from foreigners
Biometric data captured includes all 10 fingerprints
Air New Zealand to trial translation technology
Google technology could allow passenger service staff to receive live translation of 40 languages
Aeroflot can now tracks bags on their entire journey
Airline will provide accurate real-time baggage tracking information
