PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Air
Qatar Airways launches 24/7 Twitter Customer Service
Air France trials immersive entertainment system
SATS launches mobile app with turn-by-turn navigation
Hawaiian Airlines offers two-way text messages for Customer Service
JetBlue customer service across all channels in a single feed
U.S. biometric exit checks at Las Vegas and Houston’s Hobby
Finnish airports trial interpreters on tablets
Dublin to introduce ABC eGates this year
Singapore Terminal 4 starts open days for public
MIA adds Mobile Passport Control to its app
American Airlines to alert passengers if bags are delayed
Australia to introduce next generation Automated Border Control eGates
Lanseria Airport to introduce self bag drop
Fiji Airways economy passengers can bid for Business Upgrades
Air China selects Panasonic IFEC for its A350 fleet
Bristol Airport starts self bag drop trial
Three more U.S. airports install Hands-Only CPR training kiosks
Delta trials fingerprint biometric boarding at Washington National
