JAL launches New Sky Project

Following a successful IPO this week, Japan Airlines (JL), commonly known as JAL,  has launched the JAL New Sky Project to revamp its in-flight products and services on international routes. As an initial phase , JAL will introduce a sweeping…
CebuPacific Cabin Crew

Inflight WiFi to be offered by Cebu Pacific

Inflight WiFi is to be offered by Cebu Pacific Air (5J), the Philippines’ largest carrier on its Airbus A330 fleet starting in 2013. The service will be provided by OnAir. This means that its services are available around the world.…

How it works

Passenger self-service is one of the mega trends in the travel industry. Air, land, sea – all are using self-service to enhance the passenger experience and help their finances. We show how each industry uses self-service at the three main…


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Jetstar launches iPads for in-flight entertainment

Low-cost carrier Jetstar has introduced iPads to its passengers for in-flight entertainment. The iPads were launched on selected Jetstar flights last week and will be rolled out across the Australian domestic, transtasman and short-haul international services from Australia and New…


The majority of passengers check-in online, by mobile, or at a kiosk. At the bag drop the agent tags the bag and checks documents.