First Canadian airline to launch an AI Chatbot... Read More
Facebook Messenger
Two thirds of Jetstar passengers use Facebook to ask about bookings... Read More
Kris the bot is reached through Facebook Messenger ... Read More
Chatbot is available 24/7 for passengers to access tigerair flights, bookings or ask questions about travelling with Tigerair... Read More
Finn has a mission to help Finnair customers in Facebook during their Finnair journey.... Read More
Passengers in the UK, North America and Hong Kong can now engage with the Qantas Concierge chatbot... Read More
The bot will evolve to become more personalised and user-friendly based on past conversations... Read More
Airport adds Messenger bot and flight status updates available via Twitter... Read More
First airline to offer holiday advice to passengers using emojis ... Read More
Lady with pink hair helps passengers find the best price... Read More
Answers queries about flight status, baggage and more... Read More
AI is trained on more than 60,000 KLM questions and answers... Read More
First airport to implement such an app... Read More
Passengers can include a stopover in Iceland for up to 7 nights, at no additional airfare... Read More
