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PASSENGER SELF SERVICE

SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL

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PASSENGER SELF SERVICE

SIMPLY THE BEST NEWS ABOUT SELF-SERVICE IN TRAVEL

Westjet 737 Next Gen

WestJet launches AI chatbot, called Juliet

  • August 27, 2018
Jetstar 787

Jetstar’s chatbot, Jess, is now on Facebook Messenger

  • February 13, 2018
Singapore Airlines passenger service

Singapore Airlines launches chatbot to help passengers with pre-flight queries

  • December 12, 2017
Tigerair launches Toby the chatbot

Tigerair launches Toby the Facebook Messenger chatbot

  • September 12, 2017
Finnair launches its first chatbot

Finnair launches its first chatbot powered by artificial intelligence

  • September 5, 2017
Qantas concierge chatbot

Qantas Concierge chatbot launches in UK and North America

  • July 15, 2017
QANTAS launches Facebook Messenger chatbot

QANTAS launches Facebook Messenger chatbot

  • February 11, 2017
Messenger bot FRAnky welcomes passengers to Frankfurt Airport

FRAnky welcomes passengers to Frankfurt

  • January 27, 2017
British Airways adds emojis to its chatbot

British Airways adds emojis to its chatbot

  • December 23, 2016
British Airways personal Facebook Messenger Bot

British Airways personal Facebook Messenger Bot

  • December 4, 2016

Get the best fares with Mildred the Lufthansa chatbot

  • November 11, 2016
Austrian launches Virtual Assistant via Facebook Messenger

Austrian launches Virtual Assistant via Facebook Messenger

  • October 19, 2016
KLM tests artificial intelligence to help answer questions

KLM tests artificial intelligence to help answer questions

  • September 30, 2016
Athens Airport implements a bot app through Facebook Messenger

Athens Airport implements a bot app through Facebook Messenger

  • September 23, 2016
Icelandair offers Flight Bookings through Facebook Messenger

Icelandair offers Flight Bookings through Facebook Messenger

  • August 2, 2016

Latest

  • Bordeaux biometric egates
    Bordeaux Airport installs biometric egates at border controlMay 19, 2022
  • ITA Airways first Airbus A350
    ITA Airways receives its first A350May 15, 2022
  • Perth Airport self-service check-in kiosks
    Perth Airport’s new self-service kiosks and self bagdropsMay 15, 2022
  • YVR Order Now
    Vancouver Airport launches digital food and drink orderingMay 11, 2022
  • Star Alliance now using biometrics at Hamburg AirportMay 1, 2022

TRENDING

Perth Airport self-service check-in kiosks
Perth Airport’s new self-service kiosks and self bagdrops
China Airlines A321neo
China Airlines IFE
ITA Airways first Airbus A350
ITA Airways receives its first A350
Condor A330neo in green stripes
Condor’s distinctive new colour scheme
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