Atlanta Airport and Southwest Airlines testing self-driving pods
Helps passengers with reduced mobility around the airport
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Passengers at Berlin Airport can book security time slots
Service is free to start with
Leeds Bradford Airport to show passenger wait times
Will it help or annoy passengers?
SmartLynx is first in Baltics to fly 737 MAX 8
Two in operation and two more coming in 2022
aha! Airlines stops flying after just 10 months
No more airline, hotel, adventure to Reno
Major Canadian airports to deploy biometric kiosks and egates
Over 700 in total across 3 airports
Biometric checks for passengers at Bengaluru and Delhi airports
Facial recognition at multiple checkpoints
Vietnam Airlines offers passengers free digital media
Free access to 7000+ Vietnamese and International publications
Biometric boarding at Rio de Janeiro and Sao Paulo air shuttle
The air bridge between Rio’s Santo Dumont (SDU) and Sao Paulo’s Congonhas (CGH) airports has started using biometric boarding for passengers. The new facial recognition system will allow passengers to board the aircraft without paper documents. Facial recognition is used…
CLEAR biometric ID checks now at Milwaukee Mitchell Airport
New option for passengers to cut the wait at security checkpoints
Malaysia Airlines self-service tool for reporting missing baggage
Possibly the worst thing about air travel is not check-in or the crowded departure hall. Not even any food you may get on board. It’s when you realise your bag isn’t arriving at the carousel and you then have to…
Akasa Air makes its first flight
New Indian low cost carrier, Akasa Air, has started commercial operations. The airline’s made its first flight on 07 August 22 from Mumbai’s Chhatrapati Shivaji Maharaj International Airport (BOM) to Ahmedabad’s Sardar Vallabhbhai Patel International Airport (AMD). The inaugural flight,…
Hans Airways receives its first aircraft
UK start-up airline, Hans Airways, has received its first aircraft, an Airbus A330-200. The leased ex-Air Europa aircraft landed at Hans base at Birmingham where it will undergo modifications and proving flights. The plan is to fly between secondary cities…
Australia’s first in-airport hotel opens at Sydney Airport
Sydney Airport has opened Australia’s first in-airport hotel. The new hotel is in T1 International terminal arrivals hall, a few steps from the arrivals hall and one floor below check-in and departures. The Aerotel features 15 Solo and Double rooms…
Bonza receives its first ever aircraft
New Australian airline, Bonza, has received its first ever aircraft. The low cost carrier took delivery of a Boeing 737 MAX at its base at Sunshine Coast Airport, about 90 km (56 mi) north of Brisbane. The new airline plans to start operations…
RDU Expands Dining Options with High-Tech Virtual Food Hall
Passengers at Raleigh-Durham International Airport can now order meals for pick-up at a virtual food hall, also known as a ghost kitchen, in Terminal 2. They can place and pay for their orders on their mobile devices or directly at…
Jetstar receives its first Airbus A321neo
Australia’s Jetstar Airways has taken delivery of its first A321neo directly from Airbus. The low cost airline will operate the new aircraft in a single class with 232 seats. The cabin features extra-large Airspace overhead bins, USB ports and tablet…
JetSMART receives its first Airbus A321neo
South American airline JetSMART has taken delivery of its first Airbus A321neo. The aircraft is the first of three leased by JetSMART from Aviation Capítal Group. The A321neo can seat up to 244 in a single class high density layout. That’s…
Carnival Cruise Line introduces facial biometrics at Port of Baltimore
Carnival Cruise Line and the CBP have introduced facial biometric checks for passengers arriving at the Port of Baltimore. Facial scanning – not facial recognition – is the term used by CBP for the biometric check. When passengers leave a…
Alaska Airlines plans electronic bag tags for late 2022
Alaska Airlines is introducing an electronic bag tag late in 2022. The electronic bag tag is a device about the size of a smart phone with a durable screen. The screen shows the bag tag details including the bar code.…
