British Airways trials biometric boarding at Los Angeles
Biometric eGates from Vision-box use facial recognition for simpler boarding
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Vienna International Airport installs ABC eGates from secunet
25 ABC eGates installed, 16 for departures, 9 for arrivals
Apple Maps now has indoor maps for more than 30 airports
The 34 airports include 25 in the United States but only 9 worldwide
Air New Zealand launches on Google Assistant
Passengers can talk hands-free with the airline
KLM adds its service bot to Google Home
Service can help passengers pack smarter for trips
Haneda displays the robots on trial for Tokyo2020
Airport display 7 robots on trial during January 2018
Singapore Airlines launches chatbot to help passengers with pre-flight queries
Kris the bot is reached through Facebook Messenger
Halifax Stanfield facial recognition for customs declarations
24 kiosks and a mobile app are available
Ethiopian Airlines new app for Android devices
Passengers will enjoy 10% discount on all bookings made through the Ethiopian Mobile App.
Gulf Air launches Bahrain tourist visa service
Passengers can apply for a visa at gulfair.com or at Gulf Air offices
Off airport check-in at Sydney convention centre
Passengers check-in and drop off their luggage at an the convention centre
Solaseed Air deploys inflight entertainment across fleet
Japanese regional carrier offers IFE on entire 737-800 fleet
Amsterdam Schiphol lets passengers book security time slots
Attempt to cut wait times or yet another charge on the way?
Air Canada opens new lounge at Toronto Pearson
Complimentary à la carte restaurant, cocktails and amenities in designer setting
QANTAS opens new London Heathrow lounge
Part of preparation for Qantas direct 787 Dreamliner flights between Australia and London
SkyTeam brings virtual cinema to Dubai lounge
Alliance trials latest VR technology to deliver innovative airport lounge experience
Cathay starts self bag drop at Gatwick
Cathay Pacific has introduced self-check in and self bag drop at London Gatwick Airport’s South Terminal. London Gatwick is the third Cathay Pacific destination in Europe that has introduced self-check in and bag drop kiosks, following Amsterdam and Paris. The…
Air New Zealand experiments with blockchain technology
Blockchain can mean a decentralised alternative to current travel distribution systems
Royal Caribbean and IDEMIA complete facial recognition trial
Facial recognition used for entry and re-entry authentication of cruise-line passengers
Cathay Pacific to introduce Wi-Fi on 777 and A330 fleets
First major Asian carrier to select Gogo's 2Ku
