PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Air
Little Red live comedy and music for inflight entertainment
JetBlue announces bag delivery service with Bags VIP
JetBlue unveils lie-flat beds for transcontinental travel
United offers better inflight services with refreshed ‘Choice Menu’
Ancillary revenue helps Ryanair to good results
Self Bag Drop and Secure Access Gates at Hamburg Airport
Mobile boarding pass scanning and boarding at all United domestic airports
Common use bag drop installed at Edinburgh for easyjet and Flybe
Free wifi for passengers at Heathrow from 01 June 2013
American Airlines debuts new boarding process at O’Hare
Automated border control (ABC) egate trial starts at Dublin
Automated Border Control to be introduced at Chicago O’Hare (ORD)
Inflight food, drinks and duty free items on JAL IFE and 1 hour free wifi!
Self-tagging introduced by Hawaiian Airlines at Honolulu
Mobile check-in from Heathrow now available on TAM
Biometric self boarding trial at Heathrow
Additional 5 airports in the TSA Pre✓ program
SAS self-service earns IATA Fast Travel Platinum
