PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

News

Air Mauritius A330-900

Air Mauritius takes delivery of its first A330neo

April 19, 2019

Coop delivery truck at Gothenburg Airport

Gothenburg passengers can collect supermarket shopping on arrival

April 19, 2019

man at boarding gate

JFK Airport Terminal One Group to roll out biometric boarding

April 12, 2019

Icelandair Buddy Hotline

Icelandair Buddy Hotline connects passengers to locals

April 12, 2019

Taxi sign

EL AL Taxi Pool enables passengers to share taxis

April 9, 2019

FRAnny - Frankfurt Airport robotic concierge

Frankfurt Airport trials robotic concierge

April 9, 2019

Oman Air app

Oman Air launches all new revamped Mobile App

March 30, 2019

Athens check-in area

Athens Airport to trial biometrics at check-in and boarding

March 30, 2019

Turkish Airlines PressReader

Turkish Airlines offers passengers access to digital media

March 24, 2019

Etihad Airways Airbus A380

Etihad plans more self-service kiosks, bag drops and boarding at Abu Dhabi

March 24, 2019

Aeroflot hand baggage fares

Aeroflot starts hand-baggage-only fares on some routes

March 21, 2019

British Airways Club Suite

British Airways unveils new Club Class Suite

March 19, 2019

JAL AI-enhanced check-in

JAL trials artificial intelligence-enhanced service at check-in

March 12, 2019

Ethiopian crew IWD 2019

International Women’s Day – 2019

March 8, 2019

British Airways First

British Airways upgrades First

March 6, 2019

Frankfurt Airport has new interactive InfoGates

March 5, 2019

Aeromexico 737-800

Aeromexico free inflight messaging on 737s

March 5, 2019

Philippine Airlines premium economy

Philippine Airlines introduces new Premium Economy Class

March 1, 2019

Brussels Airlines new long-haul Business Class

Brussels Airlines reveals new long-haul cabins

February 28, 2019

Comair Boeing 737 MAX

Comair receives its first Boeing 737 MAX

February 28, 2019