Automated Border Control at Madrid and Barcelona updated
Identifies passengers by facial and fingerprint biometrics
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
All of UK to benefit from new London hub airport
New four runway hub would provide a £2.1 billion boost and over 17,500 new jobs across UK
Automated border control supported by majority
Citizens surveyed by Accenture in six countries say they are willing to share their biometric details
Automated Border Control Gates for Europe (ABC4EU) led by Indra
15 partners from 8 countries will work together to harmonize systems
CLEAR biometric security fast-pass at Las Vegas in summer 2014
10th airport in US to offer the identity verification system
Passenger Experience can be improved using IT – IATA DG
Areas are: Distribution, airport environment, data standards for information exchange
TSA PRE application centres open at Orlando and St Louis
Program now includes 118 airports and 11 major airlines
Copenhagen Airport positive results from Google Glass trial
Wearable tech can help provide a better passenger experience at the airport
Automated passport control at Miami now for Visa Waiver countries
Kiosks have cut wait times by 40 percent for U.S. citizens since November 2013
Heathrow Won’t Listen wins ‘NO IFS; NO BUTS’
Short film captures devastating effects of third Heathrow runway in very clear and effective way
US Customs and Border Protection to open biometric test facility
Will test devices that record biometric information from passengers exiting the US
Oslo Airport sets up self-service wayfinding kiosks
Kiosks packed with functions and information to help passengers get from A to B
Automated border control coming soon at Guarulhos in São Paulo
Solution being tested in new terminal and will be installed in international terminals by end of August
Passenger Experience guidelines released by ACI Europe
Document looks at how airports should conceptualise, plan and deliver their passenger experience.
Inflight broadband for passengers EU-wide on the way from Inmarsat
British Airways in advanced discussions to be a launch customer
Self print bag tag with Qatar Airways from Hamad
New service available to passengers departing from Doha's Hamad International Airport
New pilots announces for IATA NDC
NDC is a travel industry-supported program for the development and market adoption of a new, XML-based data transmission standard
Passenger self-service trial begins at Changi Airport with Jetstar Asia passengers
Airport starts phased approach to implementing self-service initiatives
Southwest Airlines mobile boarding pass now across all US domestic flights
mobile boarding passes now available across domestic network
TSA Pre✓™ application center now open at Tampa International Airport
Passengers in Tampa now have more options to apply for expedited screening
