British Airways trials digital wayfinding to help passengers get around Heathrow
Passengers use the tool to get around Heathrow T5 and T3
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Cabo Verde Airlines receives its first Boeing 737 MAX
Airline will use 737 MAX to connect to Africa, North and South America
Northern Pacific makes its first commercial flight
First flight was Ontario, California to Las Vegas
Virgin Australia gets its first 737 MAX
First of 33 Boeing 737 MAX for Virgin Australia
Singapore Airport now has police robots
Singapore’s Police Force (SPF) has fully deployed two police robots at Changi Airport. Two police robots are now patrolling Changi Airport Terminal 4. They are equipped with advanced features such as audio broadcasting, visual displays, and direct communication capabilities. The…
Spirit Airlines deploys biometric bag drop at Orlando International
19 new biometric self bags at Orlando International
JFK T4 to install self-service kiosks and self bag drops
All kiosks and self bag drops will be able to use facial recognition
Carnival introducing facial recognition for passengers at New York
Carnival Cruise Line and the CBP are introducing facial recognition checks for passengers at the Manhattan Cruise Terminal in New York City. The new biometric checks will start this week for Carnival passengers embarking and debarking. The first use of…
MSP trials security time slots for all
Free for all passengers
Envoy Air retires its last E145
The airline flew E145s for 25 years
All Singapore Airlines passengers will get free Wi-Fi
Will save those passengers who have to pay up to USD16
Denver is trialling security time slots
Free DEN Reserve program could make the secu
Turkish Airlines introduces a Flight Tracker Digital Globe in its Business Lounge
Turkish Airlines has introduced a Flight Tracker digital globe for use in its Business Lounge at Istanbul Airport. With the Flight Tracker digital globe, passengers will be able to track real-time locations of Turkish Airlines aircraft, flown destinations, current weather conditions,…
ITA Airways receives its first A330neo
First of 17 A330neos ITA has on order
Emirates phasing out paper boarding passes at Dubai
From 15 May, Emirates requires most passengers departing Dubai to use a mobile boarding pass instead of a printed paper version. Passengers checking in at Emirates base at Terminal 3 will receive their mobile boarding pass via email or SMS.…
STARLUX makes its first flight to United States
First route is from Taipei to LAX
Alaska Airlines introducing bagtag print kiosks and biometric self bag drops
Ditching self-service check-in kiosks
Marabu makes its first flights
Now flying from Munich to Palma and Canaries
Eswatini Air opens its second route
First route to Johannesburg opened on 26 March
Etihad offers free inflight messaging and updates inflight Wi-Fi plans
Etihad Guest members get free messaging for entire flight
