PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
News
Book Uber and Ola from kiosks at five Indian airports
KLM to accept WeChat payments
Leo the baggage robot on show in Santiago
New Shop & Collect service at Brussels Airport
Delta pilots video chat with customer services
Air New Zealand trials robot at check-in
Auckland Airport to launch online shopping mall
PAL offers 30 minutes free inflight Wi-Fi (again)
Dublin Airport introduces new dedicated baby feeding rooms
Frankfurt offers free movies for departing passengers
Aruba and Vision-Box agree further evolution of Aruba Happy Flow
Ethiopian revamps B767-300 fleet with flat bed seats
Qatar Airways launches 24/7 Twitter Customer Service
Air France trials immersive entertainment system
SATS launches mobile app with turn-by-turn navigation
Hawaiian Airlines offers two-way text messages for Customer Service
JetBlue customer service across all channels in a single feed
U.S. biometric exit checks at Las Vegas and Houston’s Hobby
