TSA chooses SITA to help improve passenger experience at US airport checkpoints
This system automatically measures and displays the wait time of passengers
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
OnAir In-flight Connectivity Expands on Emirates A380 Fleet
OnAir Wi-Fi in-flight connectivity is now available across all 21 of the Emirates A380 fleet, allowing passengers to access the Internet on board.
UKBA gives up on £9 million IRIS automated border control
The UK’s Border Agency is having a bit of a hard time ahead of the London 2012 Olympics. It has confirmed it is scrapping the Iris Recognition Immigration System (IRIS). And UKBA is to be split in two after an…
Inflight connectivity rolled out by Etihad
Etihad Airways (EY) launched its first aircraft with inflight connectivity — three Airbus A330-300s and one A320 — in January 2012.
Heathrow may miss ABC Olympic target
Heathrow airport may now not get facial recognition technology at all five of its terminals in time for the Olympics as planned, according to a story in the Financial Times. Plans for BAA to install ‘e-gates’ facial recognition technology at…
Indonesia introduces ABC eGates
The new system has 2 eGates for international departures and 8 for international arrivals
US Global Entry to become permanent
Allows expedited clearance for pre-approved, low-risk travelers from certain countries
SITA to introduce over 100 CUSS kiosks at San Diego
SITA is to introduce over 100 CUSS kiosks at San Diego as part of a project called San Diego's "Green Build" due to finish in August 2013.
Nice adopts credit card payment on CUSS kiosks.
In a press release, IER announced that passengers can now pay by credit card for excess baggage and various other paid services on the CUSS kiosks at Nice Côte d’Azur Airport. To start with it will only be available to Air…
In-flight connectivity takes to the skies with Etihad Airways
Guests of Etihad Airways, the UAE national carrier, are now better connected than ever before.
Expedia launches crowdsourced Last-Minute Deals in US
Expedia has introduced a Last-Minute Deals program in the US, which relies on user-generated deals and user-informed travel trends to lift up and showcase the best near-term travel deals possible. The Last-Minute Deals programme harnesses the collective effort of the…
Extra Heathrow terminal for London Olympics
BAA is to build a new temporary terminal at Heathrow as part of a £ 20 million strategy to handle the influx of athletes and spectators for the London Olympics.
SITA achieves compliance to PCI standards for airport passenger processing system
PCI DSS is the security standard to provide fraud protection to their cardholders
Study confirms rise of smartphones in travel
Airport check-in will become the exception rather than the rule within 10 years as terminals and airlines boost connectivity with smartphones, a study from Amadeus and The Futures Company suggests.
Star Alliance Common Bag Drop at Tokyo Narita
Common Bag Drop took a significant step forward with the announcement that Star Alliance have completed testing a Common Bag Drop capability at Tokyo Narita Airport.
InFlight
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Inflight WiFi coming to Emirates A380s
Emirates(EK) have launched inflight WiFi connectivity on its Airbus A380s. The services will start on 11 out of 19 A380s currently in service. All new aircraft will come with the OnAir inflight WiFi service, as it’s introduced across the entire…
Singapore Airlines stops using self-service check-in kiosks at Changi Airport
SQ said that self check-in options via the Internet and mobile phones are more popular
Common Use Self-Boarding to be introduced at Vienna
Passengers flying with any airline from Vienna International Airport will enjoy faster and more efficient boarding as the world's first common-use self-boarding gates go into operation there.
easyJet introduces ‘Speedy Booking’ mobile app
easyJet has launched its first smart phone app. The free app, suitable for both iPhones and Android smart phones, will enable passengers to search fares, book flights and much more.
