Airport Lounge Development opens lounge at BWI
Lounge is the 16th worldwide
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Finnair testing biometric check-in at Helsinki
Up to 1000 passengers in test from May 2 until May 23
Sydney Airport introduces indoor Google Maps at terminals
Offers real-time navigation for passengers
Helsinki passengers now go from aircraft to terminal on Finland-themed buses
Three Finish themes - sauna, Sibelius, Formula 1
DHS introduces Trusted Traveler tool
Tool helps clarify the different options
Qatar Airways to offer high speed broadband from summer 2017
Relaunches entertainment system and website
Bologna Airport adds self-service bag drop
First airline to use the units is Ryanair
Japan Airlines starts baggage robot trial
Robot helps take bags from arrivals to terminal exit
Aeromexico to expand use of its Aerobot chatbot
Also introduces new group booking feature
Hyatt to offer personalised in-room streaming
Already available at 14 Hyatt hotels
Kotoka Airport in Ghana installs 10 border control eGates
System captures fingerprint biometric
Stuttgart Airport introduces self-service bag drop
Eurowings are the first to use the new facility
Fly the Friendly Skies of United
This is an upsetting event to all of us here at United says CEO!
Christchurch trials new airport biometric screening for families
System can extend screening to children under 12
British Airways starts biometric boarding at Heathrow T5
But it adds more time and complexity for passengers
Singapore Airlines offers free digital magazines on its mobile app
Material available before, during, and after the flight
Vancouver to roll out 90 enhanced BorderXpress kiosks
Kiosks meet Canada's new Primary Inspection Kiosk (PIK) program
Narita introduces self-service bag drop
Four units installed to save time for passengers
Azul trials Leo the baggage robot at Rio
Bag drop robot from Sita on trial until 05 April
Government has no answers to basic questions on Heathrow expansion
Mayo highlights severe noise, air quality and road and rail impacts on London
