United to add wi-fi and PED to regional jets
United plans to begin a trial of Gogo's 2Ku satellite Wi-Fi on five of the carrier's aircraft
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
IATA investment fund for NDC
Fund plans to invest in SMEs for technical solutions for NDC
eRevMax infographic on Chinese Travel Industry
48% of passengers use social media pre-trip
Dubai introduces new airport App
Includes Flight Radar 24, a flight tracking service and 3-D airport maps
Indianapolis customer service robot
The robot will complement its guest services desk but not replace it
easyJet app can now scan your passport
New feature enables passengers to scan their passport using camera phone
Hamburg self bagdop kiosks from Materna
The Hamburg self bag drop kiosks can currently be used by passengers of Lufthansa and easyJet
Alaska Air considers biometrics for passenger processes
Could lead to fingerprint readers at bag drops, passenger lounges, boarding gates and for inflight purchases
Stansted installs 15 new ABC eGates
There are currently 109 ABC eGates in use at 18 UK airport terminals
Residents force Heathrow to cut short flight path trials
Heathrow management stunned by hostile reaction. Trials are latest in a series of Heathrow mistakes.
JAL launches new mobile site in 12 languages
Aim is to assist global passengers in planning and managing their trips
EyeAirports major plans for UK airports
Largest investment in advertising in UK Airports this decade
Real-time flight info from Hilton Arlington in Texas
Display shows real-time flight arrivals and departures Dallas/Fort Worth Airport
Indoor Google Maps at Toronto Pearson
One of the first Canadian airports to offer indoor Google Maps
Google Glass passenger experience trial at Edinburgh
First UK airport to trial the head-mounted wearable technology
CityJet self tagging at London City
Chance gone for common bag drop?
Virgin Australia unveils new Business Class
Redesign involves the introduction of suite-style seating
Major beacon deployment at Miami
World’s first full deployment of open standard beacons across an entire airport
EASA allows PEDs On and Connected throughout the flight
Also allows European airlines to permit use of mobiles after landing
Singapore considering iris scanning at borders
Could be the first country in Asia to use iris scanning at its borders
