PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

News

Aeroflot hand baggage fares

Aeroflot starts hand-baggage-only fares on some routes

March 21, 2019

British Airways Club Suite

British Airways unveils new Club Class Suite

March 19, 2019

JAL AI-enhanced check-in

JAL trials artificial intelligence-enhanced service at check-in

March 12, 2019

Ethiopian crew IWD 2019

International Women’s Day – 2019

March 8, 2019

British Airways First

British Airways upgrades First

March 6, 2019

Frankfurt Airport has new interactive InfoGates

March 5, 2019

Aeromexico 737-800

Aeromexico free inflight messaging on 737s

March 5, 2019

Philippine Airlines premium economy

Philippine Airlines introduces new Premium Economy Class

March 1, 2019

Brussels Airlines new long-haul Business Class

Brussels Airlines reveals new long-haul cabins

February 28, 2019

Comair Boeing 737 MAX

Comair receives its first Boeing 737 MAX

February 28, 2019

Passengers at airport gate

Edinburgh Airport trials food ordering service for Passengers with Reduced Mobility

February 27, 2019

COMAC ARJ21

Genghis Khan Airlines receives its first COMAC ARJ21

February 23, 2019

WestJet Boeing 787

WestJet’s first Boeing 787 commercial flight

February 23, 2019

NICE - runway

Nice Côte d’Azur airport now on Apple Maps

February 22, 2019

Vision-Box ABC eGates at AMS

Schiphol trials biometric boarding

February 20, 2019

Air France biometric boarding trial

Air France tests biometric boarding pass and adds new chatbot, Lea

February 17, 2019

Edinburgh Airport is planning to add an extra 5000 parking spaces by 2021

Edinburgh Airport to introduce self-service valet parking

February 16, 2019

Inflight VR headset

Iberia trials virtual reality onboard

February 16, 2019

Air France A330 Business Class seat

Air France A330 cabin refresh

February 10, 2019

Lufthansa biometric boarding at MIA

Lufthansa now using biometric boarding at Miami

February 5, 2019