Ultramodern new cabin design for SAS long haul aircraft
Seven SAS Airbus A330/A340s are having new cabin design
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
QANTAS improves iPhone smartphone app to streamline passenger experience
QF maintains lead in passenger self-service by upgrading iPhone smartphone app
British Airways launches its most advanced smartphone app
BA has had 290% increase in mobile bookings in two years
Finnair launches Scan&Fly self-service bagdrop at Helsinki
Allows customers to tag and drop their checked baggage without assistance
London City introduces baggage delivery service
And airport is one of the world’s most stunning airport landings
Border control improvements sought by INTERPOL
INTERPOL boss issues an open letter
TSA Pre application site opens at CLT
Allows efficient security screening of eligible passengers
Automated Passport Control kiosks expedite screening at Charlotte
One of seven US airports with APC kiosks for screening of arriving international passengers
Border control enhanced at Pittsburgh by opening of TSA Pre and Global Entry
PIT is the first co-located application site for TSA Pre✓™ and Global Entry
Atlanta launches Automated Passport Control (APC) kiosks
APC self-service kiosks have decreased passenger wait times 20-40% in other US airports
DFW hosts Pepsi Interactive Football Vending Machine
Passengers win prizes showing off football skills interacting with a Vending Machine
UK airport expansion latest, Beijing announces 7 runway airport
Beijing to spend around US$14 billion on new airport in the outskirts of the city
Virgin improves passenger experience with iBeacon
Passengers will be able to receive messages from the beacons related to their location in LHR
SIA to fit latest cabin products to entire B777-300ER fleet
New seats in all classes and the world’s most advanced IFE
Google Glass inflight trial from Spring Airlines
Chinese carrier is first airline anywhere to trial the device inflight
Delay for arriving passengers at UK airports
A number of UK airports have seen lengthy queues after a fault on UK Border Force computers
British Airways top in most categories in Skyscanner survey
BA best in 4 out of 5 categories
Passenger experience enhancements at Boston from United
Includes self-tagging baggage kiosks and self-boarding gates
EasyJet backs Shakespeare campaign
Aims to have 23 April recognised as National William Shakespeare Day
Cost of those seat back videos
IFE systems are among the costliest parts of a plane
