Biometric enrolment machines unveiled in Qatar airport
Kiosks can scan residents’ eyes and fingerprints
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Panasonic to trial HOSPI robot at Narita
For 5 days in January, HOSPI is collecting dishes
PIA starts its new in-flight entertainment system
Passengers can use their own devices to access Sky Show
Air India to reserve 6 front seats for women
3rd row in economy to be for women on domestic flights
JetBlue makes Wi-Fi free on all US domestic flights
Now available on all 227 JetBlue aircraft
Lufthansa and Austrian to start WiFi on shorthaul
Full A320 fleet equipped by mid 2018
ABC eGates implemented at Princess Juliana in Sint Maarten
Another step on self-service journey at SXM
Four airlines to offer check-in at Airport MRT Taipei station
Station finally expected to open in March 2017
Alaska Airlines offers free inflight messaging
Applies to iMessage, WhatsApp and Facebook Messenger
Secunet favourite for Keflavik ABC eGates
secunet made the lowest price bid
Carnival gets personal with its ‘medallion’
Princess Cruises' Regal Princess will introduce the medallions in November 2017
Changi launches ‘living lab’ to test new tech
Cleaning robots are already on trial
Lufthansa switching to digital reading on board
More than 250 digital magazines and newspapers
LG unveils its passenger service robot
Expect them in action at Seoul Incheon in 2017
Bangkok Airways adds Simplified Chinese website
Adds Simplified Chinese with more to come
Air China introduces “Fully Entrusted-No Baggage Claim”
Applies to flights departing from Europe and the Americas
Cathay opens dedicated check-in at Shenzhen Shekou
Planning for cruise ship expansion
Auckland mobile self-service check-in kiosks
Adds 45 mobile kiosks for international flights
Bristol employs tracking tech to improve passenger flow
Enables airport to see how passengers use the airport
British Airways adds emojis to its chatbot
First airline to offer holiday advice to passengers using emojis
