Qatar Airways enhances its mobile app
Passengers can track baggage through push notifications
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
Schiphol releases new website and app
Nearly three million people use the Schiphol website and app each month
Turkish selects Panasonic for IFEC
Applies to 167 narrow body aircraft
Boliviana de Aviacion selects Panasonic for IFE
Allows passengers to use own devices
Mumbai introduces self bag-drop
First airport in India to offer the service
Glasgow introduces GLAdys – its robot staff member
GLAdys will entertain passengers over Christmas period
Southwest to bring faster WiFi in 2017
Continues working with Panasonic Avionics and GEE
Delhi launches e-shopping service
Starts with domestic passengers, internationals later
Christchurch completes new ABC eGate installation
12 new generation ABC eGates replace 6 old ones
Air New Zealand to add inflight WiFi
Signs with Inmarsat
EVA introduces customer service robots at Taipei airports
Pepper can offer help and read emotions!
EVA introduces electronic bag tags
Works with RIMOWA e-tag luggage
Aeromexico launces chatbot for Facebook Messenger
First airline Chatbot in the Americas
Shenzhen Airlines introduces customer service robots
Zunpeng Xiaobao can directly interact with passengers
British Airways personal Facebook Messenger Bot
BOTler - what a poor name?
British Airways. To Fly. To Charge More.
As Delta trial free hot food!
Oslo restarts domestic transfers trial
Trial to run until late 2018
Turkish Airlines adds Denon headphones in Business Class
Available on long haul routes
Newark Airport gets automated security screening lanes
Jointly launched by TSA and United
Adelaide to add self-service kiosks and bagdrops
32 check-in kiosks and 14 self bag drops
