British Airways Heathrow T5 First Class Lounge revamp
Passengers can relax before flying in style to destinations around the world
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
American Airlines to upgrade premium lounges
Adds pre-flight dining at DFW, MIA, JFK and LAX
British Airways introduces iPad app
Features 3D globe to discover British Airways’ destinations and prices
Singapore selects Thales for IFEC on A350
Delivery of the system will begin 2018
Icelandair is first in Europe offering Gate2Gate Wi-Fi
Electronic devices are now allowed during takeoff and landings
Nice puts services at passengers’ fingertips
Uses beacon technology to deliver location-specific information
Oslo Airport trials new security check
Passengers are invited to take part in trials
Westin partners FitStar to help guest fitness
Partnership offers a personalised workouts for passengers on the road
East Midlands Airport helps romantics
Airport can help passengers surprise their Valentines
Dallas Fort Worth adds Mobile Passport Control
DFW is the seventh US airport to add MPC
Stansted trials UK’s first “Video Ticket Office”
Agents will advise passengers on fares and tickets
American Airlines partners with Uber at 11 US airports
Will help passengers find the pickup
Atlanta Airport adds nursing stations for mothers
4 lactation pods for nursing mothers
Japan Airlines trials robot at Haneda airport
Nao speaks Japanese, English and Chinese
Kenya Airways passengers can bid to upgrade
Applies across Kenya Airways network
MIA mobile APP 2.0 uses geo-location technology
Uses more than 500 data beacons installed at MIA
Crisplant Whitepaper on IATA Resolution 753
Aims to help stakeholders comply with Resolution
British Airways adds new and refurbished aircraft
Adds 11th A380 and 6th 787-9
Gogo adds close to 1,100 aircraft in 2015
Gogo Vision now on more than 2,000 aircraft
ABC eGates at Shanghai cruise terminals
Also five more ABC egates at Pudong International Airport
