
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Air


Cincinnati Airport uses tech to improve wait times

Thomas Cook Airlines adds improved economy section on short and medium haul

Wizz Air lets you book without all passenger names – for a price

Incheon to introduce 14 LG robots for passenger services

Jetstar passengers can fly now, pay later

easyJet launches connecting flights platform

Tigerair launches Toby the Facebook Messenger chatbot

Finnair launches its first chatbot powered by artificial intelligence

KLM trials official WhatsApp Business application

United passengers can now use Amazon Alexa to check-in

easyJet to open Dutch pop-up café in London

Hologram technology trial at Auckland International Airport

Hong Kong Airlines receives its first A350 XWB

Jakarta’s Soekarno-Hatta porter service is now free

British Airways Premium Transfer Drive at Heathrow

Southwest receives first Boeing 737 MAX 8

easyJet offers hand baggage check-in for a price

Dubai International trials free movie streaming

