PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Air
Delta receives its first Airbus A330-900
Calgary introduces new customs kiosks
First Japan Airlines A350 XWB makes maiden flight
Vilnius Airport introduces biometric ABC eGates
Manchester Airport passengers can fill water bottles for free
KLM launches ‘Try before you Fly’ AR campaign
Air Mauritius takes delivery of its first A330neo
JFK Airport Terminal One Group to roll out biometric boarding
Icelandair Buddy Hotline connects passengers to locals
Athens Airport to trial biometrics at check-in and boarding
Turkish Airlines offers passengers access to digital media
Etihad plans more self-service kiosks, bag drops and boarding at Abu Dhabi
Aeroflot starts hand-baggage-only fares on some routes
JAL trials artificial intelligence-enhanced service at check-in
International Women’s Day – 2019
British Airways upgrades First
Frankfurt Airport has new interactive InfoGates
Aeromexico free inflight messaging on 737s
