PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
New technology
Finnair now using biometric boarding at Los Angeles
Sydney Airport’s new passenger assistance services
Calgary introduces new customs kiosks
ANA and Panasonic test self-driving wheelchairs at Narita
Vilnius Airport introduces biometric ABC eGates
KLM launches ‘Try before you Fly’ AR campaign
JFK Airport Terminal One Group to roll out biometric boarding
Frankfurt Airport trials robotic concierge
Athens Airport to trial biometrics at check-in and boarding
Etihad plans more self-service kiosks, bag drops and boarding at Abu Dhabi
JAL trials artificial intelligence-enhanced service at check-in
Schiphol trials biometric boarding
Air France tests biometric boarding pass and adds new chatbot, Lea
Iberia trials virtual reality onboard
Lufthansa now using biometric boarding at Miami
AirAsia unveils AI chatbot called AVA
Gatwick to trial Stan the robot for parking cars
Entebbe Airport to install ABC eGates from Gemalto
