PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

PASSENGER EXPERIENCE

INCLUDES PASSENGERSELFSERVICE

Pre-trip

Tampa adds more egates to check boarding passes for airside access

August 26, 2020

ACI app gives passengers info about health measures at airports

August 20, 2020

Nashville uses biometrics to speed security

August 15, 2020

Kansai Airport installs 12 eGates to check boarding passes

August 1, 2020

Dubai Airports to offer free streaming service for passengers

July 18, 2020

American Airlines introduces touchless check-in and new inflight Wi-Fi portal

July 18, 2020

Norwegian airports to roll out contactless check-in and bagdrop

July 7, 2020

Tokyo Haneda installs new self bag drop solution from Materna

July 3, 2020

Changi contactless check-in kiosk

Singapore Airport introduces new contactless measures

July 2, 2020

The “Walk-in” Corona Test Center at Frankfurt Airport

COVID-19 test for passengers at Frankfurt and Munich airports

June 30, 2020

LAX trials thermal camera checks to screen for COVID-19

June 23, 2020

Korean Air launches baggage notification for its app and back-to-front boarding

June 20, 2020

AirAsia India launches door to door baggage service for passengers

June 19, 2020

United touchless bagtag printing now in use at most US airports

June 13, 2020

Abu Dhabi Airport elevators are now contactless

June 12, 2020

Avalon Airport is introducing touchless self-service

May 10, 2020

British Airways WHILL wheelchair trial

British Airways trials fully autonomous wheelchairs

March 7, 2020

Female pax at airport

Bags operates remote baggage check-in at Boston Logan

February 5, 2020

Southampton Airport employs dogs to enhance passenger experience

January 26, 2020

Tokyo Haneda is using NEC AI technology to predict wait times

New system to predict wait times at Haneda security

December 15, 2019