Delta to launch first biometric terminal in the U.S.
Will use facial recognition end-to-end
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PassengerSelfService
British Airways improves service for connecting passengers at Heathrow T5
Introduces new features involving staff and self-service
SAUDIA introduces free social messaging for all passengers
iMessage, Facebook Messenger and Whatsapp all accessible through new plan
Vistara introduces free wireless inflight entertainment system
Applies across its entire network and fleet of 22 aircraft
Self bag tag now available at Indianapolis
American and Southwest now offer new self-serve kiosks
Denver to install 176 self bag drops in Great Hall
Will be world's largest self bag drop installation
American Airlines brings free live TV to domestic flights
Now available on over 100 aircraft
Washington Dulles unveils new biometric exit boarding system
Helps meet mandate for biometric exit screening on flights departing the U.S.
Lufthansa trials self-service snack boxes at Munich
Six-month test starts at Munich Airport
Aberdeen Airport testing VR app for passengers with hidden disabilities
Looking for volunteers to help with testing
British Airways upgrades its Club Europe catering
Lounges also benefit from new investment
GOL unveils its first Boeing 737 MAX
First of 135 Boeing MAX aircraft
WestJet launches AI chatbot, called Juliet
First Canadian airline to launch an AI Chatbot
GOL starts self bag drop at Rio for domestic flights
Next up is São Paulo–Guarulhos
Gulf Air receives its first Airbus A320neo
The first of 29 Airbus A320 aircraft on order
LAX Pilots “AskLAX” Kiosks
The kiosks provide information at the touch of a virtual button
KLM trials robot that takes your hand bags to the gate
In true KLM style, Care-E is bright blue.
Jet Airways gets its first Boeing 737 MAX
Jet is first in India to operate the new 737 jet
Alitalia opens new Casa Alitalia lounge at Rome Fiumicino
The new Casa Alitalia lounge at Fiumicino features the best of Italian design and products
Orlando Airport chooses SITA to implement 100% biometric exit
Greater Orlando Aviation Authority is the first to fully deploy the CBP Biometric Entry and Exit Program
