PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
PASSENGER EXPERIENCE
INCLUDES PASSENGERSELFSERVICE
Air
KLM to accept WeChat payments
Leo the baggage robot on show in Santiago
New Shop & Collect service at Brussels Airport
Air New Zealand trials robot at check-in
Auckland Airport to launch online shopping mall
PAL offers 30 minutes free inflight Wi-Fi (again)
Dublin Airport introduces new dedicated baby feeding rooms
Frankfurt offers free movies for departing passengers
Aruba and Vision-Box agree further evolution of Aruba Happy Flow
Ethiopian revamps B767-300 fleet with flat bed seats
Qatar Airways launches 24/7 Twitter Customer Service
Air France trials immersive entertainment system
SATS launches mobile app with turn-by-turn navigation
Hawaiian Airlines offers two-way text messages for Customer Service
JetBlue customer service across all channels in a single feed
U.S. biometric exit checks at Las Vegas and Houston’s Hobby
Finnish airports trial interpreters on tablets
Dublin to introduce ABC eGates this year
